At Khanh Trinh Joint Stock Company, the original inventor and manufacturer of the KT1.1520-ALU tall calisthenics pull up bar, we are fully committed to providing products that match their descriptions and specifications.
Before placing an order, we kindly ask that you carefully review the product details—dimensions, weight, height, stability features, and intended use. Our KT1.1520-ALU pull up bar is a high pull up bar designed for calisthenics and bodyweight training, with a height of up to 258cm (101.57 inches), ideal for tall users. Please ensure the product fits your training needs, and consult with your family or gift recipient to avoid misunderstandings. If you have any doubts, feel free to contact us for clarification before ordering.
As the KT1.1520-ALU folding pull up bar is a large, heavy product, it incurs substantial shipping costs. Returns of such items risk damage during transport due to improper packaging by shipping staff or buyers. For these reasons, we may apply a restocking fee if the returned product is not in perfect, resaleable condition. We strongly encourage customers to make thoughtful purchasing decisions and avoid unnecessary returns that could cause damage.
Some customers request returns because they find the product heavy—despite weight information being clearly stated. Others expect zero wobble, even though we explain that “sturdy” means approximately 93% wobble is eliminated. If you expect absolute rigidity (0% wobble), please consider other products. The KT1.1520-ALU is a portable, free-standing pull up bar—not a fixed structure bolted into the ground like a military pull up bar system. No freestanding bar on the market can deliver 0% wobble, not even those used by professional athletes.
For reference, many calisthenics athletes and street workout professionals have confirmed that the KT1.1520-ALU is one of the sturdiest portable pull up bars available today. You can see real-world use cases here:
Please also consider the fairness of your actions. Some buyers have returned products simply because they changed their minds, didn’t read the specifications carefully, or found the bar heavier than expected—then left negative reviews when asked to cover return shipping or restocking fees. We respectfully ask that you take responsibility for your choices. It would be unfair for us to bear two-way shipping costs (often over $200) and issue a full refund when the decision to return is not due to product fault.
Remember: Integrity matters. Please approach your purchase thoughtfully, and we promise to treat you with honesty and respect.
Our Return and Refund Policy:
1. If you receive a product that is genuinely not as described, we will issue a full refund and cover return shipping.
2. If your pull up bar arrives damaged or defective, send us photos or videos. We will either ship you replacement parts at no additional cost or issue a refund. However, if you still wish to return the product instead of accepting replacement parts, that indicates a change of intent from using the product. In that case, please refer to policy 3 below.
3. If you wish to return the product for personal reasons—such as not reading the product description carefully, the pull up bar for tall person is not suitable for your space, or a family member disagrees with the purchase:
We sincerely hope returns are never necessary, and we thank you for your understanding and thoughtful consideration when purchasing the KT1.1520-ALU tall pull up bar for calisthenics and home gyms.